1. Community Forum
  2. Audio Weaver® General
  3. License timed out

License timed out

9 posts / 0 new
Log in or register to post comments
Last post
Tue, 07/10/2018
8:32am
dspdude
#1
Top
#1
License timed out

Hi

The license for my customers has timed out on 27-June-18. Is it possible to extend it ?

regards

david

 

 

 

Tue, 07/10/2018
10:43am
Axel Nilsson
Top

Hi David,

 

We will extend your licenses for another 30 days immediately to keep you going while we renew your contract. You will receive an email with the details. 

 

Thanks

-Axel

Thu, 07/12/2018
10:41pm
MickHope
Top

Hi Axel

I am one of dspdudes customers, can you tell me what changes are being made regards to licensing.

 

Thanks

 

Mick

Fri, 07/13/2018
9:10am
Axel Nilsson
Top

Hi Mick,

 

We've extended all of dspdude's licenses until 7/27, so you shouldn't see any break in service while we renew the contract.

Are you having any issues?

 

-Axel

Fri, 07/20/2018
10:36pm
MickHope
Top

Hi Axel,

 

No issues just want to know what is going to happen to Davids clients. 

Are you planning an annual subscription fee or a larger one time payment? 

 

Thanks

Mick

 

Tue, 07/24/2018
10:09am
Axel Nilsson
Top

Hi Mick,

 

All of David's licenses have been extended for another year - July 27, 2019. 

 

-Axel

Thu, 07/26/2018
8:50am
MickHope
Top

Thanks Axel,

Very much appreciated mate.

 

Mick

Fri, 05/31/2019
1:32am
dspdude
Top

Hello

I have got an email from the licensing department about client licenses timing out in 60 days. What is the required course of action ?

Regards

David

 

 

Fri, 05/31/2019
9:19am
Axel Nilsson
Top

Hi David,

 

Please email info@dspconcepts.com for license renewals. 

 

Thanks

-Axel