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Audio Viewer designer does not open(New)

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Last post
Fri, 04/06/2018
10:23am
Sanjeeth
#1
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#1
Audio Viewer designer does not open(New)

I am facing an issue where the audio viewer designer is not opening and throws this error,

Using binary from win32-vc100-rel
Timeout = 4000
Failed to connect to local Native Server. Try #1. Retrying...
Failed to connect to local Native Server. Try #2. Retrying...
Error using awe_designer
Error connecting to the Audio Weaver Server.  Verify that the Server is connected to the target.

I have checked the same issue in the other forum and aptly disabled the firewall completely in order to ensure there is not issue with contacting the servers over the network. Despite this i see the issue.

I am using a windows 7 64 bit system.

 

Mon, 04/09/2018
3:40am
Sanjeeth
Top

Also, one more additional info. I am running the pro version of awe designer.

Mon, 04/09/2018
10:47am
Axel Nilsson
Top

Hey Sanjeeth.

 

Is this the first time you try to launch Designer, or did this start happening after subsequent attempts? What version of MATLAB are you running?

Can you try the following?

1. Run 'awe_init' in MATLAB. This should launch just the AWE_Server.

2. Delete the file <Audio Weaver Install Directory>\Bin\win32-vc100-rel\AWE_Server.ini and try launching Designer again.

3. Restart your computer. 

 

If none of these fix your issue, please respond with any other errors you see. 

Thanks

-Axel

Tue, 08/07/2018
1:25am
PabloFH
Top

I tried all of the above and I keep getting the following below. I am running MATLAB R2018a and Audio Weaver Designer 6.18.02 Pro on 64-bit Windows 10 Enterprise.

>> awe_init

Using binary from win32-vc100-rel
AWEClient failure: failed, transmit error 0xffffd8f1
Failed to connect to local Native Server. Try #1. Retrying...
AWEClient failure: failed, transmit error 0xffffd8f1
Failed to connect to local Native Server. Try #2. Retrying...
AWEClient failure: failed, transmit error 0xffffd8f1
Failed to connect to local Native Server. Try #3. Retrying...
AWEClient failure: failed, transmit error 0xffffd8f1
Failed to connect to local Native Server. Try #4. Retrying...
AWEClient failure: failed, transmit error 0xffffd8f1
Failed to connect to local Native Server. Try #5. Retrying...
AWEClient failure: failed, transmit error 0xffffd8f1
Failed to connect to local Native Server. Try #6. Retrying...
Error using awe_server_launch
Unable to connect to the Audio Weaver Server

Error in awe_init

Tue, 08/07/2018
12:04pm
Axel Nilsson
Top

Hey Pablo,

 

These failures are due to TCP/IP socket timeouts and can be caused by a PC being overloaded with running processes. Though if you've tried to restart your PC already this is not likely the case. 

To debug this, can you change the value of 'TCPTimeout' to 1000 in the AWE_Server.ini file in Bin\win32-vc100-rel? Also, can you email me your awelog.txt file in that same folder, at anilsson@dspconcepts.com?

 

I'll let you know if we find anything in the awelog, or if we have other suggestions.

Thanks

-Axel

Thanks

-Axel