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Can't open file anymore

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Last post
Fri, 12/06/2019
8:27am
FedeNiki
#1
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#1
Can't open file anymore

Hi,

I was working on a project , a system with many subsystems and high computational cost.

Now when i try to open the file again I can't open it anymore. How can I solve this problem?

Thanks!

 

 

Fri, 12/06/2019
9:29am
Axel Nilsson
Top

Hi,

 

Do you get an error when you open the file? Which version of Designer are you using (Pro, Standard?).

 

Thanks

-Axel

Fri, 12/06/2019
9:36am
FedeNiki
Top

At the moment i am using the standard edition from STMicro  (AWE_Designer_8.B.1.4.B_STMicro.exe).

It starts loading the file and then it stops without giving any messages. 

Thanks

 

 

 

 

Fri, 12/06/2019
10:12am
Axel Nilsson
Top

Ok. Please follow these steps to turn on some logging so we can help you debug. 

Shut down Designer completely. Open Server's INI file <Install Dir>\Bin\win32-vc100-rel\AWE_Server.ini and find:

[Logging]
; Turn text log off.
Enable=0
; Text log will be awelog.txt
LogPath=awelog.txt
; Special flags for extended logging - all off.
LogFlags=0
...

Change that to:

[Logging]
; Turn text log off.
Enable=1
; Text log will be awelog.txt
LogPath=awelog.txt
; Special flags for extended logging - all off.
LogFlags=0
; Log Matlab commands and replies - default off.
MatlabLog=1
; Log Designer commands and replies - default off.
CommandLog=1
; Log User port - default off.
Server2Log=1
; Log User port - default off.
Server3Log=1
; Log User port - default off.
Server4Log=1
; Log target binary packets - default off.
PacketLog=1

 

Restart Designer and try to open your file again. In win32-vc100-rel/logs find several log files after the failure. Please ZIP them up and send them to us. 

-Axel

Mon, 12/09/2019
3:38am
FedeNiki
Top

Hi Axel, 

thank you so much for the help. Here you find the zip file!

Thanks,

Federico

Package iconaudio_weaver_lof_files_failure.zip

Mon, 12/09/2019
10:50am
Axel Nilsson
Top

Hi Federico,

 

The logs didn't show any information about opening your file, which means that the load is failing in MATLAB code before any of our logging kicks in. This likely means that your .awd is corrupted. If you're comfortable sharing your design with us, we can take a look and see if there's anything we can find on our end. 

-Axel